Last but not least, Buddy Punch offers an Accruals feature, which means you can create time off accrual rules, and base them on the number of hours worked or a specified pay period.Īlternatively, Buddy Punch also allows you to set up annual time off accrual. At Buddy Punch, one person can walk you through a solution to your challenge, period.Īs some of our customers wrote in Capterra: Depending on the complexity of the problem, you might need to talk with multiple representatives with varying levels of access to be able to solve it. We’ve also made it so that all of our live chat representatives know the Buddy Punch platform inside and out, and have been trained to deal with all sorts of challenges, no matter how complex.Īt some companies, this isn’t always the case. When building Buddy Punch, it was important for us to achieve a standard of continual excellence in our customer support by centralizing all communications through our live chat feature (found both on the web and the app.) We’re proud to say our efforts resulted in a median first response time of 54 seconds during business hours.Īnd a fast response time isn’t the only thing that makes Buddy Punch’s customer support stand out. Your employees are still able to submit claims to correct punch-in mistakes, request time off (paid or unpaid), submit their time cards for approval, and much more - all within the same platform. We’ve simply hidden all unnecessary distractions for every-day use. The image below illustrates this clearly:Īll of that said, Buddy Punch isn’t limited to a simple interface. To make this a reality, we focused on designing a time tracking tool that non-tech-savvy employees would have no problem using on any platform (iOS, Android, tablet, or web.) Intuitive and Easy to Use Interface for EmployeesĪn interface that was both intuitive and easy-to-use was one of our top priorities when we set out to build Buddy Punch. To cap it all off, we made it a priority from day one to have customer support we could be proud of, so no matter what challenge you face when tracking time for your employees, someone from our team will be there to help you through it.

Keep your staff accountable (Geofences, GPS tracking, facial recognition on punch, and more.).That’s why, at Buddy Punch, we’ve concentrated our efforts on building a solution that is intuitive and easy-to-use, and with features that allow you to: At the same time, it’s a struggle you have to surmount if you want to maximize profitability. Or reach out to your account’s Admin or Owner to edit the time period for you.Without the right tool, tracking time for employees can be both frustrating and time-consuming.Check your settings under Tracking if the option is disabled for your user:.In case you can not edit your Deleted time:

Now in that same place, you will have idle time.

Adjust the time if needed and click Delete.

Click on the deleted time period and an Edit deleted time pop-up will show up on your screen.

If you have deleted an incorrect time period you can edit that later on. In that space you will see the deleted time period:

Click Delete and confirm the chosen period:Ĥ. Adjust the time period, which needs to be deleted, using the sliders or write it manually:ģ. Go to the MyDeskTime section, click on the tracked time in the Productivity bar, and an Edit tracked time pop-up will show up.Ģ. In case you have forgotten to enable Private time, logged out of the desktop app or there are some websites and applications you don't want your employer to see, the DeskTime app has an option to delete the tracked time.ġ.

Desktime not logging url